Question

Sound Music Limited, is a distributor of musical instruments, it has four departments, named

purchase, quality, marketing and finance head by the respective managers. Although they were

given with permission to get the work done from their subordinates, still most of the major

departmental decisions are made and approved by the CEO. Once the marketing director

received an order to supply 100 musical instruments, the CEO was on leave, therefore he couldn’t

confirm the order, and resulted loss of sales and customers.

a) Write two management concepts that are highlighted above and briefly explain their

practical usage in the business.

b) Write two immediate management changes that should be made in this business to improve

the working capacity and sales.​

Answer 1

A gentle word, a kind look, a good-natured smile can work wonders and accomplish miracles.