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National Consumers Right Day observed across India on December 24
IndiaToday.in
New Delhi
December 26, 2014UPDATED: December 27, 2014 12:31 IST
National Consumers Right Day observed across India
The twenty ninth National Consumer Rights Day was observed across the India by the Consumer Protection and Action Committee (CPAC) on December 24, 2014.
National Consumer Rights Day is observed every year in India on December 24, since the Consumer Protection Act, 1986 has been enacted on the same day in 1986.
The Consumer Protection Act was enacted in 1986 with the objective of providing better protection of consumer's interest. Effective safeguards are provided to the consumer, against various types of exploitations and unfair dealings, relying mainly on compensatory rather than a disciplinary or preventive approach under the Act.
The Act applies to all goods and services unless specifically exempted, which covers the private, public and cooperative sectors. It also provides speedy and inexpensive adjudication.
According to a survey conducted by the Consumer Protection and Action Committee, out of each twenty five lakh Gujarati people, only one consumer goes to the court to fight for his/her right. Out of the six and a half crore population of the state, only twenty five to thirty approach the consumer court.
Initiatives taken by CPAC to encourage and educate consumers about their rights:
CPAC will be rewarding a sum of Rs Ten to all the five thousand applicants who with their names, addresses provide the names and addresses of the consumer courts in their region. These aware citizens will also be honoured with a membership identity card of the committee.
The committee distributed complaints forms, information brochures and other consumer rights literature freely to the public on 29th National Consumer Rights Day on December 24, 2014.
The CPAC will be rewarding Rs 101 on the spot to the aware citizen who raises voice against unfair trade practise, by showing the mineral water bottle and the bill receipt of those who charge more than the MRP on it.
A Rs Fifty cash reward will be for each of the LPG cylinder consumer who will point out malpractice rampant in cylinder under filling, by giving the details of the gas agency. And if the under filling proves out to be more than 300 grams per cylinder, the citizen will be rewarded with a cash of five hundred and one.
Consumer Protection Act, 1986:
The rights under the Consumer Protection Act, 1986 flow from the rights enshrined in Articles 14 to 19 of the Constitution of India. The Right to Information Act (RTI), which has opened up governance processes of our country to the common public, also has far-reaching implications for consumer protection.
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