Question

state the information to be furnished while filing a complaint in a consumer court​

Answer 1

Answer:

Explanation:

Procedure to File a Consumer Complaint. Under the Consumer Protection Act, 1986, a complaint means any allegation in writing made by a complainant/consumer against the cheated company. One can file a consumer complaint under Consumer Protection Act, 1986 for any of the following reasons.

Answer 2

Answer:

As stated in the previous section consumer complaints can be filed by an

individual consumer or association of consumers. The complaint may be filed

before the District Forum for the district where the cause of action has arisen

or where the opposite party resides, or before the State Commission notified

by the State Government or the union territory, or it can be filed before the

National Commission at New Delhi.

There is a nominal fees charged for filing a complaint. The complaint may be

filed by the complainant or his/her authorised agent in person, or it may be

sent by post. Five copies of the complaint are generally required to be filed

along with the following information.

i) Name, description and address of the complainant;

ii) Name, description and address of the opposite party or parties, as the

case may be;

iii) Facts relating to the complaint and when and where it arose;

iv) Documents, if any, in support of the allegations contained in the

complaint (like cash memo, receipt, etc.)

v) The nature of relief which the complainant is seeking.

The complaint should be signed by the complainant or his/her authorised

agent. It has to be addressed to the president of the District Forum or State

Commission or National Commission. A complaint is required to be filed

within a period of two years from the date on which the cause of action

arose. If there is delay and it is excused by the concerned Forum/Commission,

the reason must be on record.

Complaints are expected to be decided, as far as possible, within three months

from the date of notice received by the opposite parties. For those complaints

which require laboratory analysis or testing of products, the period is extended

to five months. Depending on the nature of complaint and relief sought by the consumer and

facts of the case, the redressed Forum/Commission may order one or more of

the following reliefs:

(a) Removal of defect in goods/deficiency in services.

(b) Replacement of the goods/restoration of the service.

(c) Refund of the price paid for goods or excess charge paid for service.

(d) Compensation for loss or injury suffered.

Explanation: