Question

state the telephone etiquette that should be followed while making a business call ​

Answer 1

Explanation:

Answer the call within three rings.

Immediately introduce yourself.

Speak clearly.

Only use speakerphone when necessary.

Actively listen and take notes.

Use proper language.

Remain cheerful.

Ask before putting someone on hold or transferring a call.

Be honest if you don't know the answer.

Be mindful of your volume.

Check for and respond to voicemails.