Statement 1: A blueprint enables managers to identify potential fail points in the
service process and amend the procedures to improve the customers' experience
and increase productivity.
Statement 2: In such services as legal proceedings, it is very difficult to assess all costs
because of predictable number of services involved in the service process to achieve an
expected result.
which statement is correct or incorrect?
Answers
Answered by
3
Statement 2 is correct friend!
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Answered by
1
Answer:
Statement 1 - Incorrect
Statement 2 - Correct
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