Question

steps taken by the government of India to empower consumers ( consumer forums and consumer redresal system

Answer 1

CONSUMER MOVEMENT - DEFINITION

In India, the consumer movement as a social force originated with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. Rampant food shortages, hoarding, black marketing, adulteration of food and edible oil gave birth to the consumer movement in an organised form in the 1960s. More recently, India witnessed an upsurge in the number of consumer groups.

NEED FOR CONSUMER PROTECTION - DEFINITION

Consumer protection is very important to prevent consumers from getting exploited due to factors like (i) Physical protection of a consumer; (ii) Unfair trade practices; (iii) Protection against environmental hazards; (iv) Protection from deceptive advertising; (v) Unorganised consumer; and (vi) Growth of business.