Question

study on consumer right
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Answer 1

A study of consumer rights exploitation in India

Author(s): Vidisha Rane Sybms, Sandhya BeleAbstract: A person who purchases a product or service for the purpose of consumption or utilization is known as a consumer. Every consumer has certain requirements and wants. Also, it is every consumers right to get the desired product or services by means of fair trade. A product or service is only worth the amount paid by the consumer if it derives consumer satisfaction. Due to lack of awareness about consumer rights, many consumers are exploited by misleading advertisements, deceptive billing practices, selling of defective goods, online frauds, hoarding, price discrimination, etc. The main objective of this research paper is to spread awareness about consumer rights and ensure protection of consumers abiding by the Consumer Rights under section 6 of the Consumer Protection Act, 1986 (Act No. 68 of 1986) enacted by Parliament of India

Answer 2

Question :-

study on consumer right

Required Answer :-

Consumers play a vital role in the development of a nation. Mahatma Gandhi said, "A consumer is the most important visitor on our premises. He is not dependent on us, we are on him. He is not an interruption to our work; he is the purpose of it. We are not doing a favour to a consumer by giving him an opportunity. He is doing us a favour by giving us opportunity to serve him.” But of late unfortunately cheating by way of overcharging, black marketing, misleading advertisements, etc has become the common practice of greedy sellers and manufacturers to make unreasonable profits and without heed to confer consumer rights and interests. This study aims to to understand various consumer protection acts and laws and also the general awareness among consumers regarding consumer protection measures. It also explains the various measures to aware the consumers regarding consumer rights and policies.