Question

Study the life history of great entrepreneurs, such as Dhirubai Ambani,Jamshedji Tata, G.D.Birla or Kiran Mazumdar Shaw etc. Prepare a list ofcommon traits of these people and discuss them in your class. Can youimbibe some of these qualities and start some enterprise later on in life?

Answer 1

Answer:

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales