Summary and conclusion of consumer movement
Answers
Voluntary consumer movement got a fillip in 1986 after the promulgation of the Consumer Protection Act. Consumer activists were born overnight due to extraordinary initiatives taken by the then government in translating the Act into time-bound quasi-judicial redressal machinery and consultative bodies, which held out enormous hope for the uncared consumers. One of the important aspects of the growth of the consumer movement in this country was the much-touted time bound consumer disputes redressal bodies, known as the District Forum, State Commission and the National Commission. But, the time limits were rather adhered by exception. Thanks to lack of interest to safeguard the consumer interests in a structured manner, the present central government, in 2005, practically decimated the central consultative body, known as the Central Consumer Protection Council, by simply amending the Consumer Protection Rules, in a hushed manner, as there is no need for such amendments to be ratified by the parliament.
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