summary of the story "quality"
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The story unfolds with the narrator describing his family’s relationship with the Gessler Brothers as their long-term customers and of how the Gessler Brothers used to make boots for his father. As the story progresses, the narrator familiarizes the reader with the ways of the Gessler Brothers and this sense of familiarity is crucial in understanding the story.We are told that the Gessler Brothers were all substance and no show in a world that was working on a reverse logic. They used no signs to boast about having the “Royal Family” as their clientele nor did they use any other mode of advertisement. Every shoe they made spoke for itself and they didn’t require any name-dropping. The narrator goes on to state that they seemed to know the very essence of boot that they could craft into their physical form:
For it was not possible to go to him very often- his boots lasted terribly, having something beyond the temporary – some, as it were, essence of boot stiches into them.
For it was not possible to go to him very often- his boots lasted terribly, having something beyond the temporary – some, as it were, essence of boot stiches into them.This is perhaps a good entry point to closely look at the Gessler Brothers and the ethos they stand by. Mr Gessler doesn’t view the boots he makes as a product. Rather, he views it as a work of art which is evident in his response to the narrator’s particular remark about his profession :
It is hard which is why it is an art. The difficulty in bringing out the perfect form is what constitutes the beauty of Mr Gessler’s art. And the fact that he gives his all in the making of his creation distinguishes him from his competitors. This godlike treatment to his work is even extended to the nature of his workplace
Whenever the narrator required a new kind of footwear, Mr Gessler would often observe the shoes he had earlier made for his customer , “recalling the glow with which he had created it, and rebuking the way in which one had disorganized this masterpiece.”
One day the narrator absentmindedly enters the man’s workplace wearing a pair of boots he bought at some large firm. Mr Gessler quickly tells him those are not his boots. Saying so, he presses his fingers on a part of the boot where comfort had been compromised for style:“It ‘urds you dere,” he said. “Dose big virms ‘ave no self-respect. Drash!”
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Answer:
Quality Summary in English
‘Quality’ is the story of a German shoemaker settled in London. His name was Mr. Gessler. He was a perfect artist. He used to make the boots of the narrator’s father also. Gessler lived with his elder brother. The shop had no signboard. He made boots only on advance order. And they never failed to fit. His boots lasted long. So the narrator did not need to go to his shop very often.
The customer going to Gessler sat on a wooden chair and waited. It was like going to some church. The narrator wanted a pair of Russian leather boots. Gessler showed his piece of gold brown leather. He promised to deliver the boots after a fortnight. He, it seemed, used to dream of boots.
Once the narrator complained that his last pair of boots creaked. Gessler was shocked to hear it. He agreed to repair or replace them.
On another occasion the narrator entered Gessler’s shop. He was wearing a pair of shoes bought at a large firm. Gessler told that those were not his boots. He put a finger on the place where the left boot was not comfortable. He spoke bitterly that big firms made poor quality boots. He also spoke about the hard times of his trade. His own business was going down.
The narrator was so deeply moved that he ordered for many pairs. For two years he couldn’t go to Gessler’s shop. When he came to Gessler’s shop next time he came to know that Gessler’s elder brother had died. He again ordered for many pairs of boots.
He was also upset to see Mr. Gessler who seemed to have grown older by 15 years. And he again ordered for many pairs of boots. Soon he went abroad.
When he returned his country after a year, he went to Gessler’s shop to thank him for the new boots which he had parceled to him. But he found that the name of the shop was gone. It had been taken over by some Englishman. The poor fellow died of slow starvation. His business failed for he took a long time to supply the order. He never made any advertisement. He used the best leather. He never gave himself time to eat. He was a character, who made really good boots.
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