suppose you are the sales manager of a showroom selling car .A customer had booked a car for which he had deposit advanced and had been assured of delivery in 10 days time. the supply got delay on account of partial shutdown off the factory for preventive maintenance.the annoyed customer rang up after two weeks. write a letter apologizing for the delay
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Dear sir/ma'am,
We are extremely sorry for the delay. The supply got delayed on account of a partial shutdown of the factory preventive maintanence.
Once again, we sincerely apologize.
Regards,
The sales manager
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