Question

Suppose, you are working in the marketing department for a company in FMCG industry where employees are dissatisfied with the manager as they have no clue as to what is happening in the industry and exactly what needs to be done. Things are going haywire, decline in profits and increase in customer complaints because of this managerial incompetence. Were you the manager, what would you have done in this situation?

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Answer 1

Answer:

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Explanation:

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Answer 2

If I were the manager, I would have done the following in this situation:

Explanation:

• The first and foremost important step to bring back the organization on track is for the manager to establish good and effective communication with the employees. The people who are directly involved in the manufacturing of the organization's goods i.e. the employees need to be guided by the manager.

• The manager should set specific goals for the employees to counter the current situation effectively and guide them in doing so.

• The manager should create a separate team to counter grievances of the customers due to the current situation of the organization. These issues should be solved at the earliest to save customers from being dejected towards the organization.

• After everything this is done, the organization will take a certain time to be back in the competition, the manager should set feasible goals for the employees until then. Once the organization has recovered from the situation, profit will certainly roll-up.