Suppose you bought a computer from Computer Village, 121, Chowmuhuni, Agrabad a few months ago. Now it is disturbing seriously. Write a letter to the managing director complaining about it. Mention the problems and suggest what remedies you expect.
Answers
Answer:
Dear Sir/Madam,
My name is SAIRAM and I am writing you to express my dissatisfaction with a laptop computer I bought in your store four days ago.
As soon as I turned on the computer, I realized that Windows operating system was not installed in it, although the offer said it was included. In addition, I chose a gray laptop and the one I received is black. Moreover, the default language of the laptop is Japanesse and I haven’t been able to change it to my native language, which is English. To make matters worse, the memory specifications of this laptop are not the same as the ones that I read in your catalog.
I definitely need this situation to be solved as soon as possible. I made the decision to buy the laptop at your store, because of previous good recommendations some friends of mine gave me about your store. However, after this experience, I feel deceived.
would like you can send me the laptop I first chose at your store, including all the specifications were shown in the offer. If I don’t get a quick response to my request, I hope a full refund of the payment I already made.
Thanks in advance for your response.
Yours faithfully,
SAIRAM
PLEASE MARK ME AS BRAINLIEST ANSWER AND FOLLOW ME
Answer:
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Explanation:
Address Line 1
Line 2
June 8, 2020
Computer Village, 121
Chowmuhuni, Agrabad
Subject- Complaint regarding a Laptop brought from your store
Sir/Ma'am,
On 5 February, I had bought a Laptop (Model: 00P1R2Z3) from your Store, which is sadly now causing a lots of issues.
This Laptop which I bought from you 3 Months ago is has become a huge disturbance in my day to day life. Working on it is almost impossible. It's having a lot of issues, suddenly the Laptop crashes/freezes and the Monitor Screen also flickers a lot while watching any kind of video. The Laptop Fan is also very loud and are always cranked up to their highest limits. This laptop even throttles while Presenting connected to an external display.
I did a bit of research about this on the internet and have got to know that this is a Motherboard issue and will have to be Replaced. As my product is still under warranty I would like to get it fixed up or if needed even replaced. I have enclosed the Bill Receipt and Warranty Card.
Yours Sincerely
XYZ
(encl. Bill Receipt and Warranty Info)