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( *Business* *Letters* )
Q.1. You are Manager of New Tech India Ltd. , write a letter to HP Computers to complain about a defective computer which you had recently purchased for your office.
Answers
Answer:
Dear Sir/Madam,
My name is Chris Browne and I am writing you to express my dissatisfaction with a laptop computer I bought in your store four days ago.
As soon as I turned on the computer, I realized that Windows operating system was not installed in it, although the offer said it was included. In addition, I chose a gray laptop and the one I received is black. Moreover, the default language of the laptop is Japanesse and I haven’t been able to change it to my native language, which is English. To make matters worse, the memory specifications of this laptop are not the same as the ones that I read in your catalog.
I definitely need this situation to be solved as soon as possible. I made the decision to buy the laptop at your store, because of previous good recommendations some friends of mine gave me about your store. However, after this experience, I feel deceived.
Explanation:
Hope it helps.