Question

t provides guidance for creating and managing value for customers through better strategy, design, transition and operation of services.
O ITIL
OCSI
OSLM
O ITSM
Mark for Review & Next
Clear Response

Answer 1

Answer:

CSI.

Explanation:

I have given the test and passed it successfully.

Answer 2

The Answer is:

Option (A) ITIL

Information Technology Infrastructure Library is referred to as ITIL. It's a framework created to standartize how IT services are chosen, planned, delivered, maintained, and used throughout their entire lifespan inside an organisation.

• Enhancing productivity and achieving reliable delivery of services are the objectives.
• Instead than only providing back-end assistance, the ITIL architecture empowers IT managers to be management consulting providers.
• ITIL best practices and standards adjust when the business expands or changes its focus to match IT department expenditures and activities with those demands.
• Updated material and qualifications are delivered with each version of ITIL to better train administrators for the present IT context and the services that they offer.
• The Planning process is not really a strict checklist for implementing best practices; instead, firms assess business needs and apply the components that are most crucial.
• Adopting and maintaining ITIL needs skilled and accredited professionals to lead a business and its IT employees.
• ITIL serves as the backbone for the internal operating standards used by companies such as "Microsoft", "IBM", and "Hewlett Packard Enterprise".

SPJ2