Tell us about a time that you had to deal with a conflict between a licensed and unlicensed Personnel and how you handled the situation? *
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What kind of licence are we talking about here?
In case we are referring to driving licence… Skill is what matters, licence is a requirement by law but it does not necessarily define ones skills.
In case we are referring to a licence to own a gun… I guess every scenario it would be the same as above.
On a serious note, resolving a conflict irrespective of licensed or unlicensed personnel depends entirely on the maturity of either of the parties. I read a quote which seems perfect for your question… “In a conflict, at least one party must act mature”.
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