ten points of imporatance of listening at work place
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Ten Principles of Effective Listening
- Stop Talking. Don't talk, listen. ...
- Prepare Yourself to Listen. Relax. ...
- Put the Speaker at Ease. Help the speaker to feel free to speak. ...
- Remove Distractions. Focus on what is being said. ...
- Empathise. ...
- Be Patient. ...
- Avoid Personal Prejudice. ...
- Listen to the Tone.
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