Question

The ability to predict customer behavior, needs and tailors offers and communications very precisely is known asthe ability to predict customer behavior, needs and tailors offers and communications very precisely is known as

Answer 1

customer care service working customer behavior, needs and tailors offers and communications very precisely

Answer 2

Predictive Personalisation.

In general, Predictive Personalization is a process of making website content as per users so that it suits the preferences or characteristics of every user.

The process is generally used for online marketing efforts so that it can be used to offer news and information content that a user is likely to be reposing his faith in.

Getting a desired behavior from users has always been the target of such efforts in both online and offline form.