The average number of phone 1 point
calls per minute in a call centre
is 4. Find the probability that
during a specific minute, the
number of calls is less than 2.
(Given : e^(-4) = 0.0183)
O a) 0.0732
O b) 0.1464
O c) 0.9085
O d) 0.0915
Answers
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0
Answer:
0.0915
Step-by-step explanation:
p = (e^(-r))(r)^x
---------------
x!
x=no of success in the question
r=mean of success
for no of calls =1
p1 = (e^(-4))(4)^1
---------------- = 4 * (0.0183)
1!
for no of calls =0
p0 = (e^(-4))(4)^0
----------------- = 1 * (0.0183)
0!
as per the question
required probability = p0 + p1
= [4*(0.0183)]+[1*(0.0183)]
=0.0915
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