Question

The capacity management approache that uses a temporary workforce during the peak season to increase capacity to match demad is

Answer 1

Capacity management's primary goal is to ensure that information technology resources are right-sized to meet current and future business requirements in a cost-effective manner. One common interpretation of capacity management is described in the ITIL framework. ITIL version 3 views capacity management as comprising three sub-processes: business capacity management, service capacity management, and component capacity management (known as resource capacity management in ITIL version 2).