Question

The critics of behavioral sciences claim that positive attitude of the employees at the workplace leads to job satisfaction. However, their negativity may also lead to job dissatisfaction. Therefore, managers need to pay attention to both the favorable and unfavorable outcomes of employees’ behavior. In this relevance, examine the relationship of job satisfaction/dissatisfaction with the following variables:

Organizational Citizenship Behavior (OCB)

Turnover intentions

Workplace Deviance

Customer satisfaction



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Answer 1

Answer:

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