The Customer Service Team has forwarded a request by your client, Mr. Sharma, for a call-back the next day. You however forget to call him at the allotted time-slot. Mr. Sharma is very upset as he had to reschedule a critical meeting for your call. He logs a complaint with the Customer Service Team demanding an immediate resolution.
QUESTION: Write an e-mail to Mr. Sharma that has a clear action plan on remedying the situation.
Answers
Explanation:
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Concept
The exchange of computer-stored communications via telecommunication is known as email (or electronic mail). The American Standard Code for Information Interchange (ASCII) text format is typically used to encrypt email messages. Nontax data, such graphic images and sound files, can also be transmitted as attachments in binary streams.
Explanation
Respected Sir,
A sincere apology Mr. Sharma for your inconvenience due to some unavoidable circumstances i was out of city so couldn't call back to you. Please give me another time according to your availability we will reschedule out meeting as per your convenience. Once again sorry for such mistake.
Thankyou
Hence, the request to reschedule the meeting has been mailed.
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