Question

The degree to which all product units are identical and meet the promised specifications is termed as ___________

Answer 1

The answer is conformance quality.

The degree to which all product units are identical and meet the promised specifications is termed as conformance quality. This is not with respect to products alone and is applicable to services and processes too. It is the ability of a process, service, or product to adhere to its design specifications that represent the customer needs.

Answer 2

The degree to which all ‘product units are identical’ and meet the ‘promised specifications’ is termed as Conformance to quality.

Explanation:

• Conformance quality is the basic standard or the metric that is needed for a good or service to meet certain design standards determined by the manufacturer.  

• Once the product or services are manufactured after which they are evaluated or measured in regards to how close the ‘products and services’ meet the planned criteria once they are produced or delivered.

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