The employees of ‘Food Darbar,’ a restaurant, are trained through a structured programme that provides training in each area within the restaurant. The trainees learn the skills necessary for running each of the 12 workstations in the restaurant, from taking orders to the cooking area. This enables the employees to gain a broader understanding of all parts of the business and how the restaurant functions as a whole. The trainee gets fully involved in the department’s operations and also gets a chance to test her own aptitude and ability. When employees are trained by this method, the organisation finds it easier at the time of promotions, replacements or transfers. In context of the above case:
1. Name the type of training which ‘Food Darbar’ provides to its employees.
2. Distinguish between training and development on the basis of meaning, purpose and scope.
Answers
Explanation:
It helps in discovering and obtaining competent personnel for various jobs within an organisation.
By putting right person on the right job, it leads to a higher performance of the employees.
It ensures the continuous survival and growth of the enterprise through the succession planning for managers.
It helps to ensure optimum utilisation of the human resources.
It improves job satisfaction and morale of the employees through objective assessment and fair rewarding for their contribution.
Steps Involved in the Staffing Process
Estimating the manpower requirements on the basis of workload analysis and workforce analysis.
Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.
Selection is the process of choosing from among the pool of the prospective job candidates developed at the stage of recruitment.
Placement and Orientation is done by giving the charge of the post to the employee for which he has been selected. It also includes introducing him to the other employees and familiarising him with the rules and policies of the organisation.
Training and development is done in order to ensure continuous learning of their employees so that they contribute effectively and efficiently towards the realisation of the organisational goals. Training is given to make a person job fit whereas development seeks to increase their potential for higher level jobs.
Performance appraisal is undertaken to evaluate the worth of an employee to the organisation.
Promotion and career planning are an integral part of people’s career and enhance their job satisfac tion.
Compensation refers to all forms of pay or rewards going to employees.