Question

The last few months have seen tremendous change as hotels, serviced apartments, apartment hotels and
resorts implement measures predominantly focused on hygiene to reassure employees and guests that it’s
safe to return.
Sanitization stations, unmanned reception areas and COVID-crushing cleaning are the new
norm, while familiar features like key cards, breakfast buffets and cash are confined to history.
Without compromising on service and guest experience Discuss how the hospitality industry can
reinvent itself and safeguard its future?

maintain cleanness and wearing masks

Answer 1

Service is vital within the cordial reception business

Explanation:

• To higher perceive the importance of client service within the cordial reception business, you want to 1st investigate the business itself.

• The cordial reception business includes all businesses within which client interaction could be a core element of their operations, together with however not restricted to hotels, restaurants, bars, resorts, theme parks, and traveler destinations. once such cordial reception businesses overlook the worth of client service, they generally attract fewer customers and generate fewer sales.