The leader ....... to be ready. determiners
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It is important to understand the difference between managers and leaders. In the most basic definition, managers execute directives and tasks critical to the operations of any organization. Leaders help people see what is possible. Good leadership defines the direction, the culture and belief in the yet-to-be-accomplished objectives for the organization.
Neither position can exist without the other, because normally leaders don’t manage well and managers don’t like to lead.
Now that we have the ground rules defined, why is it so hard to find good leaders?
The Last Person Standing Rule means that the company chooses to not be purposeful about determining the next level of leaders. Instead a decision is made by default.
The collective knowledge of employees is extraordinarily important to all companies. Anyone that has suddenly lost a key, long time employee knows how this impacts the organization. Because of this importance of key people, seniority or longevity of service tends to justify to the owner that the employee that has been there the longest and/or is the most technically competent should be in a leadership role. These key people may also have an expectation to be a leader due to their length of service and contribution to the company.
The reality is that not every outstanding manager has the potential to be an effective leader.
This is an idea of what can happen when a business begins to evolve.
The business owner has relied on this key employee for a long time. The owner really trusts this person to manage the day-to-day aspects of running the business. This key employee is liked by the rest of the staff and has a good understanding of what the owner wants. Due to the owner’s leadership and the employee’s ability to manage, the company is doing well. After years of working together, the owner thinks that it may be time to hire another person to help lead the company. Naturally, the employee get the opportunity and is now focused on the business, not the operations. The employee now needs to hire a new manager, so the employee, not wanting to disappoint, hires the best worker to be the manager. Unfortunately, the company is now left without a good leader, without an effective manager and the best worker is now a manager.
Why does this pattern continually play out in business? It is just too easy to let this happen, and, difficult decisions challenge expectations.
Just because the key person is a great manager does not mean that he/she is prepared to be the next leader. Longevity and great results from an exceptional employee in a defined job could mean that the person is exactly where he or she needs to be in an organization.
Every business has a key employee working diligently, making sure the daily operation works smoothly. However, a real problem is created because, most of time, businesses do not spend as much money on training employees as they do keeping equipment running smoothly. Most entrepreneurs tend to think that everyone is blessed with the same skills. But, that is just not accurate.
How can any business be more prepared to avoid this situation? It is imperative for any organization to plan for a transition by training employees and helping them get ready for the next job. As the leader, the owner should have worked on the following:
1. Create a culture that emphasizes the importance of every of function
2. Acknowledge and remember the long term employees
3. Match the individual’s skill with the job to be done
4. Be honest with all employees about their potential and their fit
5. Plan for transition
6. Make the investment in training your most important people
7. Don’t be afraid be hire people with the skills your organization needs to grow
If you know you need to change, you must do things differently than you have in the past. It’s not easy. Be a leader – decide.
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