The manager of the local clothing store has been receiving complaints about one of his employee's attitude towards customers. What can the manager say to the employee to help her have a positive attitude?
a
I don't like receiving complaints from customers.
b
This attitude is not like you. Let's talk about ways to have a better attitude.
c
You need to start being nice to customers, or else you will be fired.
d
You need to start watching other employees to see how they interact with customers.
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sorry this is not in my syllabus
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