the managing of the process that converts inputs ( in the forms of raw materials, labor, and energy) into outputs ( in the form of goods and/ or services ) is called
____________.
A. Demand Chain Management
B. Customer Relationship Management
C. Operations Management
secondary sector consists of processing, manufacturing and construction such as ____________, __________ and___________.
a. cellphone manufacturer, steel workers, and wine industry
b. mining, education, and accounting
c. food processing, agriculture, and car manufacturer
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Operations management transforms inputs (labor, capital, equipment, land, buildings, materials, and information) into outputs ( goods and services ) that provide added value to customers. All organizations must strive to maximize the quality of their transformation processes to meet customer needs.
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