Question

the marketing team at universal containers wants to send an email to each lead received from its website. the country of the incoming lead should determine the language of the email that will be sent to the lead. how can the system administrator automate this process?

Answer 1

If a marketing team at universal containers wants to send an email to each lead received from its website .The country of the incoming lead should determine the language of the email that will be sent to the lead the process can be automated through the following ways.:-

• For each email template is created and for each language  and various rules  are set to send the particular template.
• auto response rule is also initiated.
• workflow alert is also initiated.