The matter of the e-mail must be in relation to the…. of the mail.
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1. Show Respect and Restraint.
2. Write a meaningful subject line. ...
3. Keep the message focused. ...
4. Avoid attachments. ...
5. Identify yourself clearly. ...
6. Be kind. ...
7. Proofread. ...
8. Don't assume privacy. ...
9. Distinguish between formal and informal situations.
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