the physical or tangible artifact that results from process
Answers
Answer:
An artifact model
Explanation:
An artifact model shows how tangible elements (physical or electronic) are used and structured in the business process flow of doing the work. Work artifacts are one of the most important entities that get passed from one work role to another within the flow model. Examples include paper memos, email messages, correspondence templates, product change orders, and other things people create and use while working. Sometimes artifacts are work products, information objects used in daily operation of the enterprise, for example, an order form being filled out, that reveal traces of people's work practices. The contextual inquiry team must pay close attention to how these artifacts are created, communicated, and used. What are those notes scribbled on those forms? Why are some fields in this form left blank? Why is there a sticky note on this form? Perhaps a signature is required for approval on other kinds of documents. This model is one reason why observers and interviewers must collect as many artifacts as possible during their contextual inquiry field visits to users.