The purchase, production and sales managers at Sharda Ltd, a firm manufacturing readymade garments are generally at a conflict, as they have their own objectives. Usually each thinks that only they are qualified to evaluate, judge and decide on any matter, according to their professional criteria. Name the concept which will be required by the CEO Mr. Raman, to reconcile the differences in approach, interest or opinion in the organisation.
Answers
Explanation:
It is quite common in organization that different departments may not agree on all the objectives and are at conflict with each other.
In order to handle conflicts at organizational level, 5 approaches can be used by the CEO of the company.
Accommodation
This approach is used when one group can somehow forfeit their point.
Compromise
This approach is used everyone involved in conflict gains something through negotiations
Avoidance
This case for less important issues in which if a particular decision is not taken than it will keep all the groups under peace as if no body is the winner
Competition
This case is used when you can get some trials and then wait which group has the best solution. But competition should be in a positive sense
Collaboration
This is the most effective but difficult situation where the leader has to convince the group on a particular decision, keeping in mind they all feel engaged and committed
Answer:coordination
Explanation: