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Technology has the great advantage that it allows tourism industries to replace expensive human labor with technological labor, thus not only reducing labor costs but also avoiding issues of customer service. Yet technology may produce a whole new set of unintended consequences.Both customers and businesses can benefit from improved communication, reservations, and guest service systems. Technology has helped tourism and hospitality industries replace expensive human labor with technological labor. This helps reduce labor costs, but also helps avoid customer service issues.The hospitality, travel, and tourism industry is one of the leading sectors which have witnessed more modifications introduced approximately with the aid of using technology
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