the service providers face the challenges of dash
a) tangibility
b) intangibility
c) serviceability
d) demonstration
Answers
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Explanation:
12 Customer Service Challenges Faced by Fast-Growing Industries
Resolving massive customer complaints on products and services. From prepaid vs. ...
Notifying customers of data breaches. ...
Utilization of the omnichannel. ...
High airfares, poor customer service. ...
Lack of verification procedures. ...
Mismatching customers and customer service agents.
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Answer:
Obstacles to Intangibility People are paying money for something they need and can take home to use while having the ability to touch and view the product.
Explanation:
What is Intangibility Challenges?
- According to Fifty Five and Five, one of the most difficult challenges in the service sector is the intangibility problem. People are paying money for something they need and can take home to use while having the ability to touch and view the product.
- People, on the other hand, only notice a service's outcomes, which may not always be apparent right away. Customers must have faith that their investment will get the intended returns.
- For instance, if you run a cleaning business, you must persuade your clients to put their faith in you by demonstrating to them that you will do a satisfactory job of cleaning their homes.
- Another approach to addressing the problems of intangibility in service marketing and earning confidence may be to provide before and after testimonials or images.
To Learn more About Intangibility Refer To:
https://brainly.in/question/16142955
https://brainly.in/question/9296438
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