Question

the shortcut that appears on the desktop is called

Answer 1

I would suggest you to try these steps and check if it helps.
a. Press windows key + E.
b. Click on view on the top of the screen.
c. Once you click on view, choose options.
d. Click on change folder and search options.
e. Click the View tab.
f. Check 'Hide Protected Operating System Files'.

Answer 2

the shortcut that appears on the desktop
iś called desktop shortcut