Question

The team's NPS scores in the last weeks were: 52, 48, 56, 59. What target would you set for next week?
A). 62 because it's most realistic.
B). 65 because i'd like them to stretch.
C). 75 because it's our long-term target.
D). 55 because we're clearing out the backlog and expert negative responses from aged tickets.

Answer 1

Answer:

Option D)

Explanation:

D) 55 because we're clearing out the backlog and expert negative responses from aged tickets.

In my opinion 55 is closest to average and most realistic.