The term "CONCRETENESS" means O using a positive emphasis in messages O to use facts and figures instead of words that make the message vague O being tactful and euphemistic instead of straightforward offering receiver benefits
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These Seven C’s are also known by the name of the “Principles of Effective Communication (EBC)”. And called Seven C’s because the every letter begins with the name of C and they are seven in number. Although they are just seven small words beginning with a letter “C” but their importance for effective business communication is same as the importance of seven seas for the world.
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By completeness means “the message must bear all the necessary information to bring the response you desire”. One of the most famous terms use under this title is the “5’w’s”. 5’w’s includes Who, What, When, Where and Why.
The 5’w’s means while composing an effective message we have to think about the receiver (You Attitude).
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