Computer Science, asked by nita62912, 1 month ago

the two types of call centres

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Answered by kasifanaaz3
0

Answer:

Types of Call Centers

Inbound call center. An inbound call center employs agents who receive calls from customers. ...

Outbound call center. In an outbound call center, agents call potential or existing customers rather than receiving calls from them. ...

Virtual call center.

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