Question

The unique service characteristic that reflects the interconnection between the service firm and its customer is called

Answer 1

Answer:

intangibility

Hope this helps u dude

Answer 2

Consumer satisfaction is the unique service characteristic that reflects the inter correction between the service and its customer.

• It is very difficult to retain customers in a service industry and thus the companies or the service providers need to be extra careful while attending to the customers.
• They should give the best customer experience and build relationships with the customers. This would help to increase credibility and create customer loyalty.
• A satisfied customer would always talk about the service and this would help in one of the best ways of marketing is word of mouth.