Question

there are multiple tools and techniques to improve processes at tcs we use​

Answer 1

1. PDCA. The PDCA cycle (short for plan, do, check, act) provides you with a systematic approach to testing different ideas and hypotheses.
2. Gemba Walks.
3. Toyota kata Coaching from Managers.
4. 3M's – Muri, Mura, and Muda.
5. Continuous Improvement Software.

Answer 2

The PDCA cycle provides systematic approach for testing different ideas and provides theorem.

PDCA (Plan - Do - Check - Act).

Explanation:

• The PDCA cycle is four step  process which solves the repeated problems and this technique is also used to improve business process.
• This process is also used for improving products and services.
• It involves evaluating the results and carry out the process that have shown to work.
• It can also tests possible solution.
• This process can be used at any stage of an organizational transformation and measures success.