Question

Through ChatOps, communication can be bi-directional. i.e. users can submit commands from the chat room to the bots, which direct the commands to the respective systems; the systems can automatically push status to the chat room directly.

Answer 1

OK so what is your question in this ha

Answer 2

Yes, the statement is correct .

The communication via ChatOps can be bi-directional.

So, users can submit commands from the chat room to the bots which forward the command to systems responsible for it.

ChatOps mainly works on the principle of conversation driven development. The plugins are customizable and it takes off a lot of work load from developer team by automating a lot of tasks.