Question

To very important kinds of written communication in office are _______________.

Answer 1

Answer:

(1) Internal Communication and (2) External Communication.

Written communication involves any type of message that makes use of the written word. Written communications include: Memos, Bulletins, Emails, letters, circulars, bulletins, etc

1. Internal Communication

Internal communication (Oral or Written) plays a vital role in the efficient performance of office operations. It refers to exchange of information and messages between persons and departments of the same organization.

2. External Communication

External communication involves exchange of messages or information with outsiders, i.e. customers, dealers, government, suppliers etc.