TOPIC: LETTER OF COMPLAINT
Q. You are Ritu Ritesh of 56 Indrapuram, Bangalore. You bought a new VIP washing machine from Rama Electronics, Commercial Street, Bangalore last week. Now you find that the machine makes unbearable noise and motor tears delicate fabrics. Write a letter to the dealer complaining about the same and requesting him to change the machine as early as possible.
Answers
Explanation:
May I remind you that I purchased a washing machine BPL-258 from your showroom vide cash memo no. 528 dated 2nd January, 2012. You praised its quality, stability and functioning. You supplied me with a guarantee card for a period of one year in case any difficulty arises in due course. To the surprise of all, the washing machine did the best service for a few months but now it has ceased functioning. Its washing machine system does not work properly and does not wash the clothes. It looks as if some fault has crept into it. Its plastic gauze have got many cracks and the internal body along with its parts are in a wavering condition.
Kindly replace the same at your earliest.
Yours faithfully.
Arun
Answer:
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