Question

True or false? Attracting is the role of marketing. Engaging is the role of sales. Delighting is the role of services.

Answer 1

yes , it is true
you are right

Answer 2

True.

Marketing, attracts through creative communication and the use of customer specific communication channels to create awareness about the existence and availability of specific products.

Offering the products to customers in exchange for money can be referred to as the sales process.

The products and services offered should then meet the customer needs beyond their expectations for them to be delighted.