types of customers in market assessment
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Here are five sales-oriented types of customers you will encounter.
Potential customer – The Potential Paul. ...
New customer – New Neil. ...
Impulsive Customer – Impulsive Iggy. ...
Discount customer – Discount Dan. ...
Loyal customer – Loyal Larry.
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Five Main Types of Customers
In the retail industry, customers can be segmented into five main types:
Loyal customers:
Customers that make up a minority of the customer base but generate a large portion of sales.
Impulse customers:
Customers that do not have a specific product in mind and purchase goods when it seems good at the time.
Discount customers:
Customers that shop frequently but base buying decisions primarily on markdowns.
Need-based customers:
Customers with the intention of buying a specific product.
Wandering customers:
Customers that are not sure of what they want to buy.
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