Understand the user needs we divide entire users into small group of people which needs called
Answers
To understand the user needs, we divide entire users into small groups of people with shared needs called customer segemenattion.
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Answer:
Explanation:
Segmenting your customers into groups according to their needs has a number of advantages. It can help you to:
identify your most and least profitable customers
focus your marketing on the customers who will be most likely to buy your products or services
avoid the markets which will not be profitable for you
build loyal relationships with customers by developing and offering them the products and services they want
improve customer service
get ahead of the competition in specific parts of the market
use your resources wisely
identify new products
improve products to meet customer needs
increase profit potential by keeping costs down, and in some areas enabling you to charge a higher price for your products and services
group your customers by factors such as geographical location, size and type of organisation, type and lifestyle of consumers, attitudes and behaviour
See our guides on how to target the right people in an organisation and how to know your customers' needs.