Unhappy customers will not only leave the company, but also spread negative publicity about the company. The best way, among the options below, to deal with customers is:
A.suggest to customers to wait.
B.suggest to customers to consider purchasing any of the other Xomi models available in showrooms, with a substantial discount along with gifts.
C.suggest to Spiz mobiles to treat Indian and Japanese markets equally.
D.promise the top management of Spiz mobiles higher sales/profit from Indian market compared to
Japanese market.
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Answer:
C
because Indian market is one of the most potential markets in the entire world.
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