Question

Universal containers tier 1 support call center has realized an increase in call volume on a new product line. In addition, the tier 1 agents are having trouble resolving issues and have been escalating to tier 2 for support

Answer 1

Explanation:

Universal Container Corporation (UCC) is a complete packaging service provider. Our family owned company has a lifetime of experience and the technology to deliver solutions for all packaging needs. Founded in 1975, UCC has developed a company that produces all that is expected from a high quality corrugated packaging facility. Let the professionals at UCC take all of the guess work out of the packaging and shipping world. We are committed to you, the customer, and will continue to raise the standards of excellence

Answer 2

hlo mate

Universal Container Corporation (UCC) is a

complete pakaging service provider.

It is founded in 1975.

hope it help u.