Question

universal containers wants support agents skilled in a particular product line to own cases directly after customers log them from an automated channel.what features meets this requirements

Answer 1

Explanation:

The features will be based on a sales agreement between the agent and universal containers. This kind of agreement will be based primarily on some assignment rules. Some of the features of this agreement will be;

• Agent will be solely responsible to deliver product to customer within agreed shipment timelines.
• Agent will be solely responsible for insurance of the product he will be carrying.
• Agent will only be working with Universal containers and shall not take other customer deliveries alongwith Universal shipments.
• Universal containers may terminate this agreement with or without cause upon thirty (30) days written notice to agent