Question

used are verbal communi
Non-verbal communication involves gesture, postures and body movements.
Verbal communication involves the use of words.
Visual communication includes pictures, illustrations, and graphics.
eye contact, head position and more
.
• Body language comprises three components
expression,
SION 1
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SELF ASSESSMENT
1. En
2.
A. Multiple choice questions.
1. Which of the following is not a characteristic of communication?
(c) It may not lead to any ressen
(a) It aims at exchanging information (b) It is a social activity
2. Verbal communication comprises:
(a) A written or spoken message
(b) Any message that uses words of any language
(c) Both (a) and (b)
3. Non-verbal communication can be:
(c) None of these
(a) Unintentional
(b) Unspoken
4. According to Dr. Albert Mehrabian, one of the pioneers in the field of body language, spoken word
of what a listener perceives.
(c) None of these
(a) 7 per cent
(b) 38 per cent
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Answer 1

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